Accounts Receivable Follow-Up
Aggressive, consistent AR follow-up that collects what your practice has already earned — serving medical practices across Georgia, Florida, and Texas.
Aging AR Is Revenue You Have Already Earned But Not Collected
Outstanding accounts receivable over 90 days are the single biggest hidden revenue leak in most medical practices. Payers count on practices being too busy to follow up — and they are often right.
RevantaRCM works your AR aging report systematically: every claim over 30 days gets a status check, every claim over 60 days gets a direct follow-up call, and every claim over 90 days gets escalated with documentation.
We prioritize by dollar value and payer, so the highest-return follow-up always happens first. Practices that switch to RevantaRCM typically see AR over 90 days drop significantly within the first two billing cycles.
What You Get
Everything Included, Nothing Hidden
Every engagement includes full-service management of the items below. No add-on fees, no surprise line items.
- Systematic follow-up on all claims over 30, 60, and 90 days
- Direct payer contact for status, appeals, and payment confirmation
- Patient balance billing and statement management
- Priority-based work queues: highest dollar value worked first
- AR aging trend reports delivered monthly
- Payer escalation for unreasonably delayed claims
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Common Questions
Frequently Asked Questions
What does AR follow-up actually involve day to day?
It means actively contacting payers — by phone, portal, or written inquiry — on every unpaid or underpaid claim beyond your follow-up threshold. RevantaRCM checks claim status, identifies why payment has not been made, and takes the appropriate next step: resubmit, appeal, or escalate.
How do you prioritize which claims to work first?
We sort by dollar value and payer type. A $4,000 claim with a commercial payer gets worked before a $40 claim with a plan known for slow payment. This approach maximizes cash recovered per hour of follow-up effort.
Do you handle patient collections too?
Yes. RevantaRCM handles patient statement generation and balance billing. We do not use aggressive collection tactics — our patient-facing communication is professional and compliant with HIPAA and FDCPA guidelines.
How long until we see improvement in our AR?
Most practices see measurable improvement in their 90+ day AR bucket within the first two billing cycles (60-90 days) after engaging RevantaRCM. The exact timeline depends on your starting AR balance and payer mix.
What is a healthy AR benchmark for a medical practice?
A healthy practice should have less than 15-20% of AR over 90 days. If your 90+ day bucket exceeds 25%, that is a significant revenue recovery opportunity. The free billing audit will show you exactly where you stand.
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